Advancing your organization's performance

“Garrett has been a true help to me and my team as we work to improve upon the work we do and how we do it.  Garrett has an eye for detail while also having a good sense of humor, a healthy dose of patience, and the desire to help his clients succeed. Garrett’s empathy and care are always at the forefront of discussions, and he is flexible when we have to make adjustments to schedules or plans. I trust Garrett with any issue I am struggling to balance as a small business owner, and I would recommend Crucial Strategies for anyone looking for assistance with streamlining, managing processes, and otherwise working with data to make a difference in your work. His knowledge and expertise has been a huge win for us and I will always think of him as part of our team at BMA.” 

- Karen Miller, President/Owner, Bradbury Miller Associates

“ Garrett offered insightful input from the beginning of our data dashboard project, acted swiftly to meet our needs, communicated effectively as those needs shifted to the client’s changing vision and wishes, and ultimately provided us with a high-quality product that allowed our team and federal client a more thorough picture of user data.” 

- Sean Grobe, Program Director, Synergy Enterprises, Inc.

“Garrett’s efforts have helped us become a more data-driven organization by improving our organizational data and creating more systematic, consistent reporting procedures for staff. Garrett has been an invaluable resource in providing new views and insights that allow management and staff to quickly access our data. Garrett led our recent strategic planning process which yielded a clear strategic plan with SMART metrics that will allow us to determine how effectively we are addressing our organizational priorities. He has been a valuable resource to me as I often seek his counsel regarding understanding data I am reviewing or helping me construct a clear visual and narrative description to inform and explain my positions, recommendations, and decisions.” 

- John Helling, Chief Public Services Officer, The Indianapolis Public Library

“Garrett has been a consultant for our non-profit on an on-going basis since 2015. In addition to helping evaluate one of our programs considered a “promising program” by the Center for Substance Abuse Prevention, he has assisted us with various initiatives including metric identification and surveys. Most recently, Garrett helped us improve how we collect data from our community partners and our data’s quality and consistency. On multiple occasions, he has helped us think through what data we need to collect, why we need to collect it, and how the data will be used. Garrett’s work for us is always clear and concise and we look forward to continuing to work with him.” 

- Justin Phillips, Founder and Executive Director, Overdose Lifeline

“Garrett excels at analyzing and identifying inefficiencies in current processes and making targeted improvements. His work with us required him to gain expertise with specific statistics, terms, laws, and regulations to develop background and analysis to produce the rationale for a new targeted strategic plan. Garrett also instructed in the development of criteria for subgrantee selection and evaluation. Garrett’s efforts were crucial in determining whether fund recipients were successful in their program aims. He has repeatedly demonstrated his capacity to learn any subject matter in a short time span and to apply this knowledge to solve problems and identify opportunities for data collection and improvement. I regularly sought Garrett’s advice when formulating evaluation methodology and approaches to data collection and analysis.” 

- Josh R, Director, State of Indiana